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Shift workers are at higher risk for injuries, accidents, and absenteeism, but simple work schedule changes can improve the health of these employees, according to a new review of 26 studies of shift workers, including autoworkers, nurses, and chemical plant employees.
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Wellpoint is testing a program that allows patients the option of going to India for elective surgery, according to The New York Times. There are no out-of-pocket medical costs, and travel is free for the patient and a companion, according to the article
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Face-to-face and telephone follow-up sessions appear to be more effective in the maintenance of weight loss for women from rural communities compared with weight loss education alone, according to a report in the Nov. 24 Archives of Internal Medicine. In addition, telephone counseling appears to be just as effective as face-to-to face counseling for weight loss management.
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Imagine turning the tech era's most annoying invention voice-response telephone systems into something good.
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Fair or not, patient access managers have historically had lower salaries than patient account managers. But this is something that just might be ripe for change even in today's down economy.
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To increase collections, you need accurate information at registration.
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Considering the amount of turnover in the average patient access department, the last thing you probably want is to lose a staff member. However, there are times when a staff person has to be terminated never a pleasant task, but at times, a necessary one.
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Even though patient access has a major impact on the hospital financially, the department often is still shortchanged. This is especially true now, with hospitals looking to cut costs anywhere they can, implementing hiring freezes, and asking departments to do more with less.
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Patient access professionals report being under intense pressure to help the hospital's bottom line.
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Vicki Lyons, patient access manager at Baptist Hospital East in Louisville, KY, says that she goes to "every extreme" not to have to terminate an employee. That means always taking the time to find out the facts, whether a complaint comes from a patient, family member, or another hospital employee.