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If some particularly dismal copay collection data came to your attention, chances are you'd want to scrutinize it carefully before presenting this to senior leaders.
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Two major areas of concern for the switch to ICD-10 are medical necessity and preauthorizations, according to Susan Hoyle, CCS, coding manager at Mission Hospitals in Asheville, NC.
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Offering large salary increases or promotions is probably not an option to improve retention, even for your most irreplaceable staff members. However, it's possible that staff might jump at the chance for a lateral move within the patient access department, according to Sherrie Woodmancy, service director for patient billing and financial services at University of Utah Health Care in Salt Lake City.
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The secret to any process improvement in the ED is the relationship that your registration staff have with the clinical staff and management, according to Tina Nadrasik, patient access manager in the ED at Bronson Methodist Hospital in Kalamazoo, MI.
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As self-pay patients continue to rise in number, you'll need effective strategies for screening these individuals for charity eligibility.
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There is no shortage of discussion on how the Patient Protection and Affordable Care Act will change things for patients and providers, but big changes are also in store for occupational health.
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All signs in health care reform point to preventive incentives. Paul Papanek, MD, MPH, chairman of the board for the San Francisco, CA-based Western Occupational Environmental Medical Association and former chief of the occupational health service for the Kaiser on the Job Program in Los Angeles, expects to see these changes in occupational health as a result of health care reform:
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It's highly unlikely that a costly piece of machinery would get absolutely no maintenance for years in your workplace. This is what's happening to employees who are exposed over time to risk factors for musculoskeletal diseases, warns Susan Murphey, BS, CECD, president of Essential WorkWellness in Shoreline, WA.
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If you only count the musculoskeletal injuries reported in the Occupational Safety and Health Administration's Form 300, Log of Work-Related Injuries and Illnesses, you may be left with insufficient evidence that a prevention program is justified.
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You probably know, more than anybody else in the workplace, which workers have the greatest potential for positive health changes, says Dawn Stone, RN, a nurse practitioner and former occupational health nurse at Miller's Brewing Company, University of California Los Angeles' Occupational Health Facility and Northrop.
