Community Case Management
RSSArticles
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Health system’s case manager-led team improves care coordination
In efforts to develop a robust primary care network, a large healthcare organization has embedded case managers in primary care practices.
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Improving case managers’ relationship skills can make the job easier
Case managers can add to their skill set of communication and care coordination by focusing on relationship-building.
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Expand Your Case Management Team’s Reach
Developing relationships with care providers across the continuum gets it done.
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Tampa hospital reduces falls 16% in facility’s common areas with simple changes
After implementing several mostly simple safety initiatives, St. Joseph's Hospital in Tampa, FL, saw a 16% reduction in falls from the previous year.
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Crowded EDs leaving proven strategies for improving patient flow on the table
Despite the fact that ED crowding is associated with a range of concerning outcomes, including higher mortality rates, higher rates of complications, and increased errors, there is new evidence many EDs are leaving proven strategies for improvement in this area on the table.
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“Warm handoffs” can reduce hospitals’ readmission rates
Newton-Wellesley Hospital in Newton, MA, improved its readmission rates through a quality improvement process that included measurements of “warm handoff” rates.
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Case managers need to connect across continuum
Case managers working together across the care continuum can improve the problem of healthcare silos.
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Try some new strategies for motivating clients
Case managers can improve client motivation through strategies that include learning what is important to them and breaking up their overall goal into bite-sized steps.
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A glimpse inside the incubator: Creating new CM outcomes tool
Case management work increasingly is being measured, but the big issue is finding tools for effective measurement of CM outcomes.
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Mobile teams fill the gap between the hospital and the community
A clinical team from The Valley Hospital in Ridgewood, NJ, visits at-risk patients at home after discharge if the patients don’t qualify for or refuse home health services.