Community Case Management
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Burnout Intervention Dramatically Reduced ICU Turnover
Institutions are increasingly acting to address burnout, but lack of data on effective interventions remains a barrier for many.
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Hospital Work Environments Tied to Quality and Ratings
The working environment of nurses appears to have a correlation with patient safety and quality, with recent research finding that scores improve when hospitals improve working conditions.
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Work Stress Can Weigh Heavily on Case Managers
Case managers are susceptible to stress from paperwork, deadlines, and a lack of resources. Practicing self-care can help manage this stress.
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What Case Managers Can Do to Overcome Cultural Obstacles
One challenge that case managers sometimes encounter involves caring for patients from an unfamiliar culture. One case management organization developed tools to help with these circumstances.
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Funding, Reimbursement Changes Coming to Care Delivery in 2019
Evolution in the healthcare industry brings greater need for case management services — but also results in more obstacles and challenges in how case managers accomplish their goals.
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Johns Hopkins’ Intrahospital Patient Transfer Program Reduces Risk
Adult and pediatric patients moving from one area of Johns Hopkins Hospital in Baltimore to another face less risk than might be found in other institutions because of a program ensuring that they will receive the same quality of care during transfer as they do on a unit.
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Innovative Staffing Model Reduces Handoffs, Boosts Provider Satisfaction
Recognizing the risks to patient safety, many investigators have focused on improving handoff processes to reduce the potential for errors when the care of patients is transferred to new providers.
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Keep an Eye Out for Noncompliance Red Flags
Case management directors can train staff to log their hours, maintain accurate documentation, and follow all payer rules and requirements to maintain compliance with laws and regulations.
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Basic Compliance Training Should Focus on Payer Service Standards
Case management departments can prevent False Claims Act violations by training case managers to follow the rules set by their program funders and payers, including the Centers for Medicare & Medicaid Services.
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Case Study Illustrates How Care Team Works
A healthcare organization’s care team model provides complex patients with holistic care, helping them stay out of the hospital and ED.