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Community Case Management

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  • Many Ethics Consults Involve ‘Unbefriended’ Patients

    Most unrepresented patients are living with marginal housing and psychiatric comorbidity in addition to cognitive decline and medical illness. It is helpful to engage in dialogue among inpatient clinicians and outpatient providers, case managers, and social workers. Working together, these groups can facilitate a transition from inpatient care to the community and provide input on options for housing.

  • Mobile Stroke Units, Teleneurology Units Accelerate Time to Treatment

    Investigators recently published evidence that appears to support the efficacy of mobile stroke units (MSU), specially equipped ambulances that essentially bring treatment to patients experiencing ischemic strokes. In a multicenter trial, researchers found patients treated on an MSU received clot-busting medication faster and demonstrated better health at 90 days than patients who were transferred to the hospital for treatment via traditional ambulance.

  • Using EMR Data to Identify Patients at Risk of Frequent ED Visits

    Case managers are at an advantage when they can make informed decisions from electronic medical record data and other sources. One way they can use the data is by identifying patients who might be at risk of frequent emergency department visits.
  • Case Management at the Entry Points: Ensuring Reimbursement Through Appropriate Surveillance

    At a time when capacity and reimbursement are more important than ever, case managers play a key role in helping operations run smoothly. One way this happens is through monitoring the entry points of the hospital. These points include the emergency department, post-anesthesia care unit, direct admission to the units, or transfers from other facilities. This is not to say case managers should now add “security guard” to their extensive list of roles and tasks; rather, they are uniquely positioned to survey the whole picture, including how entry points are used.
  • Maintaining Case Management Certification

    The world of case management continues to evolve. Those who have been along for the ride over the past few decades have seen quite a bit of progress. One of those areas of advancement is certification. While not every case manager is board-certified, the prospect of certification is a hot topic and a worthwhile endeavor.
  • Beta-Blockers and Case Management Help Reduce Readmissions of Heart Failure Patients

    Ninety-day mortality and readmission rates are significantly lower for older patients with heart failure and reduced ejection fraction when they receive a beta-blocker after hospitalization. Case managers also can reinforce the provider’s information about common medication side effects and what issues and changes they should look for.
  • Case Management Depending More on Advanced Practice Nurses

    Advanced practice nurses (APNs) are becoming case managers as part of a trend fueled by the growth of managed care. APNs helping with care coordination can contribute to improved quality of care and communication at discharge and reduce readmissions.
  • Hospitals in States Without Medicaid Expansion Face Discharge Challenges

    States that have expanded Medicaid under the Affordable Care Act reported fewer hospitalizations for uninsured acute ischemic stroke patients than states that did not expand Medicaid.
  • Simple Techniques for Talking with Patients About Advance Directives

    It is challenging for case managers and healthcare providers to discuss end-of-life issues with patients, particularly when they are facing a life-threatening injury or illness. But it is useful to make advance directives a part of a palliative care service as well as a general part of case management with geriatric patients after a traumatic injury.
  • Geriatric Program Develops Tactics to Improve Care for Older Patients

    With the goal of continuous quality improvement, a health system created programs and tools to provide care for older patients that focuses on advance care planning, cognitive decline, and how to ensure safe transitions. The goal is interprofessional geriatric care and providing good care to complex, hospitalized older adult patients.