Centers for Medicare and Medicaid Services (CMS)
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Teletriage offers opportunity for expanding scope of access
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Use the Internet to earn CE credits
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NRC recommends tighter data security
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'Mystery shoppers' show if staff are in good form
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'Firewalls' protect patient confidentiality
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Odds and ends
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Hospitals offer more perks to lure primary care docs
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For benchmarking success choose right topics
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Center improves X-ray wait, patient satisfaction
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Consortium benchmarks CHF, develops care path