Centers for Medicare and Medicaid Services (CMS)
RSSArticles
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Admission and Discharge Timeouts in Case Management Practice
With the advent of healthcare reform, it has become clear that case management often is the driver of transitions in care. This month will discuss two important tools that case managers can use to improve their patients’ transitions in care — the admission and discharge time-out processes.
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Patient Navigators Help Patients Connect to Primary Care, Avoid ED Visits
Frequent ED visitors decreased their visits by 50% at New York-Presbyterian health system hospitals after community health workers, called patient navigators, began connecting at-risk patients to primary care providers and educating them on how to seek treatment at an appropriate level of care.
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CHWs Embedded in the Hospital and Clinic Support Patients in the Community
After a randomized trial showed that patients receiving interventions from a community health worker had improved outcomes, Penn Medicine expanded the program and now 30 community health workers are embedded on teams in hospitals and primary care clinics.
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No Degree? No Problem: CHWs Need the Ability to Connect With People
When it comes to being a successful community health worker, academic background takes a backseat to life experiences and characteristics like compassion, reliability, and the ability to connect with people, experts say.
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Successful CHW Programs Are Complex and Require Meticulous Planning
Successful community health worker programs don’t just happen by magic: Providers have to plan the initiative carefully and be clear about the roles and responsibilities.
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Who Are Community Health Workers?
If your hospital doesn’t have its own community-based workers to support at-risk patients, you should research the providers in the community and what services they can offer.
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Your New Best Friend May Be a Community Health Worker
Community health workers, lay people who live in the community they serve and understand the challenges of the people who live there, can teach at-risk patients how to navigate the healthcare system, help them obtain community services, and support them in overcoming obstacles to care.
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Health System Included PHI in Press Release, OCR Says
Memorial Hermann Health System has agreed to pay $2.4 million to the U.S. Department of Health and Human Services and adopt a corrective action plan to settle potential HIPAA violations related to claims it included a patient’s protected health information in a press release.
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Technology Increasingly Helps Case Managers Engage With Patients
Technology helps case management programs improve efficiency and become faster at reacting to patient problems or anticipating issues before they occur.
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Worker at Candle Factory Loses Hand, but Returns to Work With Case Management Help
A case manager shares her experience helping an injured worker recover and find a way to get back on the job.