Centers for Medicare and Medicaid Services (CMS)
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You should standardize your access processes
Standardized registration processes decrease claims denials and increase success with cross-training, according to patient access leaders. Eligibility denials decreased by 14% each quarter in the last fiscal year at UK Healthcare. -
Spend an hour in registration areas
By spending about an hour rounding in registration areas, patient access leaders can resolve many staff concerns and boost morale. By rounding, managers can do the following: -
Lunch and learns educate providers
Staff members at provider offices often think, wrongly, that the hospital is responsible for obtaining or denying authorizations. -
Critical Path Network-Practice teams boost pathway effort
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More periop oxygen halves surgical wound infection rate
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URAC adopts CM accreditation standards
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Selected companies offering case management software
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How to avoid surprises with new software
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New Hampshire denials: What really happened?
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States put case managers’ clinical qualifications on trial