Centers for Medicare and Medicaid Services (CMS)
RSSArticles
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To Know Patients’ Social Determinants of Health Is to Understand Their Obstacles
Patients’ underlying social and personal issues, known as social determinants of health, can affect their hospital lengths of stay, readmissions, and overall health.
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Population Health Program Jumps From Lowest to Highest Performer
Healthcare organizations collaborate on population health initiatives, and the result is a quick improvement in clinical outcomes and patient satisfaction.
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Community Health Worker Program Cuts Costs, Admissions for Heart Failure Patients
After total healthcare costs decreased by 79% for at-risk heart failure patients who were followed after discharge by a team of RN continuum case managers and community health workers, Sentara RMH Medical Center expanded the program.
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Interactive Post-discharge Calls Improve Outcomes, Save Time for Case Managers
Readmissions have dropped and patient satisfaction has increased among patients at UAB Medicine who receive interactive post-discharge follow-up calls.
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Don’t Let Use of Technology Violate Patient Confidentiality
Every case management department should have a firm policy that prohibits staff from posting anything related to work, including photographs, on social media.
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Embrace Technology, But Use Caution
Today’s essential equipment, such as laptops or cellphones, can be a roadblock to building rapport with patients if they are not implemented correctly.
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Throw Away Paper Notes and Move Into World of Technology
The technology revolution can be a boon to case managers by saving time and making their jobs easier — but there are pitfalls to relying too much on electronic tools.
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Want a Case Management Revolution? Here’s How It’s Done
Using a homegrown seven-day case management program, a Florida hospice gives case managers more time to work with patients, improving quality and efficiency of care.
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Here’s How Complex Case Management Can Work
A case management complex care team handles a health system’s most challenging patients by working toward a number of goals, including using a risk stratification tool to triage patients who could benefit the most.
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Complex Care Teams Can Take Case Management to New Levels
Patients with unusually difficult obstacles to transitions can end up with long lengths of stay or too many ED visits and rehospitalizations. A complex care team is one way to solve this problem.