Centers for Medicare and Medicaid Services (CMS)
RSSArticles
-
IMs, HINNs: more than just a chore
Medicare requirements for issuing the Important Message from Medicare (IM) and the Hospital-Issued Notices of Noncoverage (HINNs) have been around so long that they sometimes get short shrift. -
Incorrect info equals incorrect estimates!
If patient access employees give incorrect information on a patient's out-of-pocket responsibility, the result will be dissatisfaction, refunds, and lost revenue. -
Staff identified problems with estimation tool
-
Updated job descriptions needed for patient access!
When updating outdated job descriptions, patient access leaders are finding it helpful to get input from employees on their responsibilities and to prepare for questions about salary increases. -
Revamp MSPQ processes: Over half of hospital revenue is possibly at risk
Patient access leaders say the Medicare as Secondary Payer Questionnaire (MSPQ) remains a major educational challenge in their departments, despite more than half of hospital revenue potentially at stake. -
Help for navitgating insurance marketplaces
-
Video: The YouToons get ready for Obamacare
-
Combat the top reasons staffers leave access
More pay, better hours, and the chance of advancement. These are the most common reasons patient access employees leave the department. -
10 steps to the ideal transition
Everyone has a great idea for reducing read-missions and improving transitions of care. The literature is full of it. -
CMS pilots quality improvement, discharge planning surveys
The Centers for Medicare & Medicaid Services (CMS) has started pilot testing of two more survey tools to go with the infection control pilot it began testing last year.