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Centers for Medicare and Medicaid Services (CMS)

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  • Patients happier if they are 'connected'

    Patient access leaders added mobile cell phone chargers to registration areas at Virginia Mason Medical Center after patients requested these chargers to decrease anxiety. Staff members don't have to field constant requests from patients for cell phone chargers. Patient access employees appreciate being able to use the chargers. Patient responses have been positive.
  • Duplicate reg? Fix it right away

    Duplicate registrations decreased from 36 a month to seven, due to new processes at Childrens Hospital of Pittsburgh of UPMC. To decrease these errors, registrars should do the following: Be able to view the patient's address along with name, date of birth, and social security number. Pay close attention to details. Ask the right questions.
  • Co-management with doctors is difficult arrangement

    With healthcare reform efforts encouraging hospitals to align with physicians more closely, questions are arising about how to do that without running afoul of rules prohibiting kickbacks and collusion.
  • Legal Review & Commentary: $5.9 million for failure to diagnose complications after bariatric surgery

    News: A 52-year-old patient underwent bariatric surgery at the defendant hospital. Prior to surgery, the patients weight exceeded 500 pounds.
  • Washington surgeons set new guidelines for patient safety

    Washington State surgeons recently announced standardized guidelines for preoperative care in the form of pre-surgical checklists and tools available to all surgeons to use in their offices or by patients at home to ensure that the health of patients is optimized before surgery.
  • Malpractice risk drives cesarean sections

    The risk of malpractice allegations is a major barrier to reducing caesarean rates, says Charles W. Fisher, JD, principal with the law firm of Kitch in Detroit.
  • Checklists, hand hygiene cited as top safety strategies

    Of the hundreds, if not thousands, of patient safety strategies employed at hospitals across the country, the Agency for Healthcare Research and Quality (AHRQ) has released a report identifying the top 10 patient safety strategies that can be implemented immediately by healthcare providers.
  • Standard written checklists can improve patient safety during a surgical crisis, study says

    When doctors, nurses, and other hospital operating room staff follow a written safety checklist to respond when a patient experiences cardiac arrest, severe allergic reaction, bleeding followed by an irregular heartbeat, or other crisis during surgery, they are nearly 75% less likely to miss a critical clinical step, according to a new study funded by the Agency for Healthcare Research and Quality (AHRQ).
  • Hospital pays $12.5M to resolve kickback allegations

    The Cooper Health System in Newark, NJ, has agreed with the U.S. Attorneys Office for the District of New Jersey and the state of New Jersey to pay $12.6 million to settle allegations that it violated the federal False Claims Act and New Jersey False Claims Act by making improper payments to physicians under so-called consulting and compensation agreements as it sought to build its cardiology program.
  • Avoid ‘cookbook medicine’ when reducing c-sections

    Firm policies and procedures might be necessary to reduce cesarean rates, but resist the temptation to dictate every decision in the birthing process, says Samuel O. Southern, JD, an attorney with the law firm of Smith Moore Leatherwood in Raleigh, NC.