-
Dramatic changes in healthcare are a call to action for patient access, warns Katherine H. Murphy, CHAM, vice president of revenue cycle consulting in the Oakbrook Terrace, IL, office of Passport, part of Experian, a provider of technology for hospitals and healthcare providers.
-
Patient access departments need revamped processes to be sure patients are informed of available financial assistance, to comply with a proposed rule from the Internal Revenue Service.
-
Wheaton Franciscan Healthcare in Glendale, WI, is participating in only two of the plans available on the Health Insurance Exchange Marketplace.
-
As the Centers for Medicare & Medicaid Services (CMS) continues its emphasis on discharge planning, its more important than ever to create a comprehensive discharge plan that provides everything patients need to manage in the next level of care, some experts say.
-
Patient access departments are moving the financial counseling process to the point of scheduling and helping providers to address patients concerns about the cost of care.
-
Hospitals bad debt is expected to increase due to such factors as higher out-of-pocket costs and failure of patients to pay plan premiums. Patient access can minimize bad debt by doing the following:
-
Previously, all financial counseling at Virginia Mason Medical Center in Seattle was done on the hospitals main campus. It wasnt offered at the organizations seven outpatient medical clinics.
-
Are uninsured patients billed at a higher rate than insured patients?
-
Due to changes resulting from the Affordable Care Act, patient access departments need revamped processes to prevent the following: claims denials, increased wait times, and patient dissatisfaction.
-
Patient access leaders at The University of Texas M.D. Anderson Cancer Center in Houston created a visual tool in 2013 to help staff to determine the correct payer.
