Centers for Medicare and Medicaid Services (CMS)
RSSArticles
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`Significant dollars at stake’ with surge in high-deductible plans
Patient access areas are increasing seeing patients with high-deductible health plans. Significant revenue is at stake if the unmet deductible is not collected. -
High deductibles are adding to bad debt
Many patients will be unable to pay -
HHS to survey 1,200 — Audits might follow
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`Training buddies’ can improve morale
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Access applicants: Are they patient-friendly?
Customer service is the number one skill for patient access applicants, according to patient access leaders. -
Observe body language of your applicants
It shows how they really feel about the job -
Ask these questions before estimate given
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Policies should address difficult HIPAA scenarios
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Health system uncovers inside data breach
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Number of uninsured is lowest since 2009
Number of uninsured adults drops to 15.9%