Centers for Medicare and Medicaid Services (CMS)
RSSArticles
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Case Management, Including Workers’ Comp, Has Evolved During COVID-19
Case managers have used many telehealth options during the COVID-19 crisis. These include remote physical therapy, video meetings, and monitoring patients’ chronic conditions and vital signs.
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Keep Emergency Patients Calm in the Face of COVID-19
A dramatic dip in emergency department volume has been a concern for hospital providers across the country. People experiencing stroke, heart attack, and other serious symptoms have been avoiding hospitals, fearing coronavirus, according to reports. How can a nurse case manager calm fears in new patients? In Nashville, one nurse practitioner has been on the front lines with this situation.
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Helping COVID-19 Patients Through Recovery and Rehabilitation
For hospitalized COVID-19 patients, surviving the infection is the first major hurdle — but it may not be the last. Their recovery may involve rehabilitation, depending on complications from ventilator-related immobility or damage from blood clots. Rehabilitation facilities have updated their processes to accommodate these patients’ special needs.
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Nurses Offer Advice for Case Managers to Help Frontline COVID-19 Staff
Case managers, social workers, and nurses from other areas of the hospital have been the back-up support to critical care nurses during the COVID-19 crisis. Many underwent training to assist frontline staff during COVID-19 critical care peaks. They provided help with restocking personal protective equipment, and offered emotional and mental health support.
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With PTSD, Prevention Is a Cure
Natural disasters, pandemics, and other crises can lead to more hospital staff experiencing post-traumatic stress disorder (PTSD) symptoms. Case management directors and other leaders need to screen employees for signs of PTSD and create a prevention plan.
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Case Managers Face Risk of PTSD During Pandemic
While hospitals and cities are in crisis mode, hospital nurses, physicians, case managers, and others stay focused on their daily work. But as the crisis period ends and the post-crisis period begins, they face the possibility of post-traumatic stress disorder symptoms.
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Nursing Homes Face Serious Liability Risks from COVID-19
Nursing homes and affiliated health systems may face an onslaught of lawsuits alleging they failed to properly care for residents during the COVID-19 pandemic. Limited resources and the vulnerability of nursing home residents led to many deaths in nursing homes, and families will question whether those deaths could have been prevented.
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Early 2020 Quality Data May Need ‘Compassionate Surveying’
Quality leaders are beginning to assess how the COVID-19 pandemic response will affect the quality metrics of hospitals for months after the emergency subsides. What will those metrics look like?
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Hospitals Use Telemedicine to Limit Exposures, Preserve PPE, Guide Patients to Right Setting
In October 2019, Bergen New Bridge Medical Center in Paramus, NJ, began using telemedicine to check in with patients who are discharged from the emergency department and ensure appropriate follow-up appointments are in place. As it turns out, the timing of its implementation was fortuitous, because the hospital has been able to quickly expand its telehealth platform to help with patients who might have contracted COVID-19.
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Leaders Under Pressure Can Learn Decision-Making Tactics
Leaders working in case management are under unforgiving time limits, pressures, and resource constraints that make decision-making difficult. The challenge relates to the way healthcare is moving and the speed with which change is occurring within organizations as they continue to change, form partnerships, and other issues.