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Risk managers focusing on the risk of suicide should remember that their own physicians also can be at high risk, says Matt Steinkamp, vice president of service delivery at Physician Wellness Services, a company based in Minneapolis that helps employers deal with impaired physicians.
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The phone on your desk can ring with news of a wide variety of events that will make your heart sink and yield trouble for the hospital for months to come, but few can rival being notified that a patient has committed suicide in your emergency department (ED).
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A 30-year-old pregnant woman presented to a hospital ER complaining of abdominal pain at a level of 10 out of 10. The woman was seen by an ER physician who diagnosed the woman as having a partial bowel obstruction. No further testing or procedures were immediately ordered, and the ER physician communicated to the surgeon that the situation was not serious.
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These are more results from the "Benchmark Study on Patient Data Security Practices," conducted by the Ponemon Institute in Traverse City, MI:
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You may be proud of your hospital's progress towards adopting electronic health records (EHR), but you could be overlooking the additional risks of data security breaches.
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The Department of Emergency Medicine at the University of Massachusetts Medical School, Worcester is conducting a $12 million, multisite study funded by the National Institutes of Mental Health aimed at improving suicide prevention in hospital emergency department (ED) patients.
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Examples of financial outcomes measures include length of stay (LOS), cost per day, cost per case, and third party payer denials.
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[Editor's note: This month we include the first part of a two-part series on demonstrating the value of case management to your organization. We cover metrics to measure and goals for your department. In next month's issue, we'll continue with examples of benchmarking and case management report cards.]
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As part of its efforts to increase patient satisfaction and reduce length of stay, City of Hope reorganized its case management department, assigning case managers by unit and assigning all utilization review activities to a dedicated staff of registered nurses.
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At New England Baptist Hospital, in Boston, social workers meet most patients at the pre-admission screening appointment. A case manager follows up with at risk patients after discharge to make sure they have a smooth transition home.