Case Management Advisor
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Navajo Case Management Program Combines Cultural, Patient-Centered Care
The best way to improve the health of high-risk patients might require case management that is sensitive to the population’s particular cultural, religious, and socioeconomic needs. Chinle Comprehensive Health Care Facility in Chinle, AZ, created a program that employs culturally sensitive care management staff. Health coaches meet with patients to help them make their first doctor appointments and to navigate them through the healthcare system.
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Program for Navajo Diabetes Population Uses Case Management Techniques
A health center that works with a Navajo population in Arizona faced challenges in improving care for people who struggle to overcome cultural and economic barriers to care. The center’s solution combines case management with cultural integration in medical care.
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Provider Stress Can Trickle Down to Affect Patient Safety
The healthcare industry can be stressful for everyone involved, with clinicians sometimes suffering greatly from the workload, time demands, bureaucracy, and the emotional nature of their work. Minimizing stress is important for the health of the caregivers, but also to maintain patient safety. When staff are exhausted, experiencing depersonalization from their work and feeling less effective, they are more likely to fail to follow practices that support high-quality, safer care.
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Ongoing Research Examines Asthma and Depression
Older patients with asthma are an underserved population, and new research will seek answers to why these patients often experience such poor outcomes.
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In Memoriam
Case Management Advisor remembers longtime nurse planner Margaret Leonard, MS, RN-BC, FNP, who passed away Sept. 15.
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Telemedicine Program Helps Manage Postpartum Hypertension
A new study shows the benefits of developing a case management program to monitor women with pregnancy-related hypertension. Researchers found evidence of high compliance, retention, and patient satisfaction with a postpartum remote hypertension monitoring protocol.
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Tips for Case Managers to Understand Transgender Patients’ Health Needs
Case managers can help improve healthcare access for transgender patients through proactive steps, including learning more about the terminology related to transgender identity. The first thing case managers should do to improve care of transgender patients is to know the terminology and framework involving a transgender individual.
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Transgender Patients Experience Health Risks From Discrimination
Transgender patients face daunting health challenges due to violence, discrimination, and stress. Case managers can help them navigate barriers to care and find providers who are knowledgeable and friendly to LGBTQ patients.
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Patient Watches Solve Safety Issue With Better Use of Resources
Hospitals often struggle with the need to provide close watch over a potentially dangerous patient without relying on skilled nurses or security officers who are needed elsewhere. Some hospitals are finding that a “patient watch” program is the right solution.
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Clinicians Need the Right Tools to Care for Older Patients With Cognitive Deficits
As the U.S. population ages, hospital providers are confronting the complicated challenge of meeting the needs of more patients with dementia, delirium, and other cognitive deficits. To get ahead of this demographic trend, some health systems have developed initiatives aimed at equipping their workforce with the knowledge and tools to recognize and manage this population better while also offering a more compassionate and welcoming face to patients and families.