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Case Management Advisor

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  • Benchmark study identifies frequency, causes of falls

    Although home health agencies have focused on falls in the home for many years, their importance was brought into the spotlight when the Joint Commission on Accreditation of Healthcare Organizations included that category in the 2005 National Safety Patient Goals.
  • Is your facility vulnerable to a malpractice lawsuit?

    In today's litigious society, it's more important than ever for case managers to take steps to protect themselves in case of a medical malpractice lawsuit, says Jacqueline Carolan, JD, an attorney with Fox Rothschild in Philadelphia.
  • Program helps Medicaid recipients learn to navigate health care system

    Faced with a legislative mandate to save $2.5 million over the 2004-2005 biennium, Montana Medicaid developed a three-pronged approach to helping its clients better manage their health.
  • New P4P program uses established measures

    The Leapfrog Group, based in Washington, DC, has launched a new incentive program for hospitals that it hopes will do for the private sector what the Premier/Centers for Medicare & Medicaid Services (CMS) Hospital Quality Incentive Demonstration Project appears to be doing for Medicare.
  • Plan rewards members for healthy behavior

    Blue Shield of California is taking a different approach to cutting health care costs rewarding members for engaging in activities aimed at improving their health. Members who are participating in the two-year pilot project log onto the Blue Shield web site and complete activities at least once a week for a minimum of 20 weeks to earn a reward of $75. Members who participate for 28 weeks earn $150. At 35 weeks, the cash reward goes up to $200.
  • Do things right, and return to work won’t go wrong

    When an employee is out of work for an extended period with an injury or illness, his or her absence creates a physical and emotional void. The work needs to be done, and co-workers and supervisors look forward to the employees return. That is, unless the employee isnt really wanted back.
  • Communication is key to client satisfaction

    Everyone who works in health care has a list of ideas for what needs to be done to improve client satisfaction, but one theme appears to be a common thread throughout: communication.
  • Guest Column: Approach helps CMs show their effectiveness

    Case managers know that their services potentially can benefit their clients health, wellness, and autonomy. That impact, however, may not routinely be measured against specific performance indicators. Case management services can produce improvements in health care quality and cost-effectiveness. Those beneficial results, however, may not be systematically tracked and analyzed.
  • Multilayered DM programs help members stay healthy

    A series of award-winning population-based and multilayered disease management programs has resulted in high member satisfaction ratings, improved HEDIS scores, and decreased utilization over time by members in the program for Anthem Blue Cross and Blue Shield plans in Indiana, Kentucky, and Ohio.
  • Tools to help improve teaching, communication

    In an effort to spur documentation, standardize teaching, and ensure patients will be ready for a safe discharge, many institutions utilize checklists, guidelines, and teaching plans. However, the implementation of these tools doesnt necessarily guarantee the desired result will be achieved.