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At one time or another, every patient access manager has come across a staff person who habitually complains, spreading negativity to other employees.
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Is your patient access department considering investing in software to decrease and manage claims denials? If so, compliance and customer service must be considered, says Katherine H. Murphy, vice president of access solutions at Nebo Systems, a division of Passport Health Communications in Franklin, TN.
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Emergency departments across the North Shore-Long Island Jewish Health System in Great Neck, NY, care for hundreds of thousands of patient each year who are treated and released without being admitted to the hospital.
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Too many claims denials lead to loss of revenue and unhappy administrators two things no patient access department can afford, especially in this economy.
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For one health system, the path to being a "Best Place to Work" began with small steps. It started with a focus on the well-being of employees as well as the outcomes of patients. And after years of work, while garnering accolades for its wellness program and other benefits, it yielded a substantial savings in medical costs and workers' compensation claims.
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Work-based wellness programs and other occupational health initiatives are getting a boost under a little-known provision of the health care reform legislation.
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Improve Environmental Health and Patient Safety
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Patients with dementia and their physicians face the difficult decision to cease driving with little solid evidence to guide them.
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In addition to metformin, dietary therapy is the cornerstone of conventional treatment recommendations for polycystic ovary syndrome (PCOS) to prevent the development of related comorbidities such as type 2 diabetes, heart disease, menstrual irregularities, and infertility.