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Survey: More Than Half of EPs Sued for Malpractice at Least Once
Fifty-one percent of EPs have been sued during their career, according to a recent report on medical liability claims frequency, the third highest percentage of all the specialties examined by the study’s authors.
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Many ED Visits Documented on Cellphones
Whether such recordings are admissible in court depends on many different factors.
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Sickle Cell Emergencies
This article provides an overview of the most frequently encountered complications associated with sickle cell disease seen in the emergency department. It will discuss recent guidelines and novel approaches to the treatment of entities such as acute chest syndrome, vaso-occlusive crisis, and stroke, as well as new treatments on the horizon.
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Legal Case Shows Risk of Improper Patient Info Disclosure
An ongoing legal case illustrates the risk healthcare providers face when they do not properly safeguard patient data and make it available to third parties without consent, even when complying with a subpoena.
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OCR Concerned About HIPAA Contingency Plans
Developing a good HIPAA contingency plan is critical to ensuring a facility can access data during a disaster or cyberattack, and it also is required for HIPAA compliance. Creating that plan may require more assessment and planning than one might imagine, and it’s the kind of thing that can be lacking in an otherwise good HIPAA program.
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Make Great First Impression on Patients
Registrars are one of the first people visitors encounter in the ED or admitting department. Maintaining a positive demeanor while delivering care is essential.
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Patient Access Needs Conflict Resolution Skill Set
Conflict management is an essential skill for anyone who works in patient access, in light of angry patients, frustrated clinicians, and sometimes even trouble-making colleagues.
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Collections More Than Doubled While Satisfaction Scores Remained High
Improved communication and better training keep staffers at one Florida ED on top of their game.
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New ‘Office Tech’ Role Assists Registration Team
An office tech can handle certain duties, which allows registrars to focus on completing registrations and collecting from patients.
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Early Financial Screening Could Improve Access to Mental Health Services
Access to mental health services is a concern for many healthcare organizations, and was identified recently as a top priority at San Diego-based Sharp HealthCare. Patient access and clinical leaders worked together to address this important issue.