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Educators often talk about "teachable moments," those times when the patient is ready to learn. This moment might be in a waiting area, exam room, or a hospital bed. To take advantage of these times, staff in the Section of Patient Education at Mayo Clinic in Rochester, MN, look for new ways to deliver patient education.
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Pregnant women and new mothers need information and support so they can plan and be proactive if they choose to breastfeed their babies, according to The Joint Commission's (TJC's) newest Speak Up educational campaign.
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St. John Hospital and Medical Center in Detroit has received a $1.2 million grant from the W.K. Kellogg Foundation www.wkkf.org. The funds will be used to implement the St. John Mother Nurture Project, a comprehensive breastfeeding program providing direct health services and community based programming, along with the development of best practices and a "Baby Friendly" designation for St. John Hospital. The grant period runs from now through July 2014.
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Annual plans to address patient education needs are created for 43 clinical areas at Mayo Clinic in Rochester, MN, following an assessment by one of 13 educators. The primary role of the educator is to assess the need, write the plans, and then make sure the plans are implemented.
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A surgery center decreased its same-day cancellation rate by 53%, increased patient satisfaction scores, and increased OR use by having nurses make calls to patients three days before surgery, according to a study in the July AORN Journal.
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Postoperative pain is a major limiting factor of outpatient surgery, which is making the use of peripheral nerve blocks (PNBs) increasingly common. As use of PNBs becomes increasingly popular in outpatient surgery facilities, the complexity of nursing responsibilities for these patients has increased, writes Imelda Wright, BSN, RN, CNOR, unit educator and clinical informatics nurse in the Outpatient Surgery Center at Baptist Hospital East in Louisville, KY.
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Teach-back is a good method for every patient education program because frequently educators don't ask clarifying questions following an education encounter, says Paula Robinson, RN, BC, MSN, patient, family, and consumer education manager at Lehigh Valley Health Network in Allentown, PA.
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Providing written information for the patient with heart failure to use at home is important for reinforcing what was taught, says Eileen Brinker, RN, MSN, heart failure program coordinator at the University of California, San Francisco (UCSF) Medical Center.
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Last June, The Joint Commission announced its new focus on accountability measures. At that time, it was determined that all but six of the 28 Joint Commission core measures that were aligned with Centers for Medicare & Medicaid Services (CMS) measures were accountability measures. Now, it has been determined that four of these six non-accountability measures that are common to CMS and The Joint Commission will be retired, effective with Dec. 31, 2011, discharges.
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Teach-back protocols in educational programs for heart failure patients have been helpful in reducing readmissions. When this technique is used to assess skills in key areas pertaining to the management of this disease, gaps in understanding can be addressed swiftly.
