Access Management
RSSArticles
-
Are Payers Meeting Their Own Requirements for Auths? Find Out What Contractual Language Says
Patient access departments are using contractual language to overturn unfairly denied claims.
-
Be Proactive, Not Reactive, With Patient Access Training
This article includes strategies to make patient access training more effective.
-
What Do Registrars Do All Day? Many in Hospital Have No Idea
Clinicians and other hospital departments often lack even a basic understanding of the patient access role. At times, this leads to disrespectful attitudes. This article provides suggestions for improving interdepartmental relationships.
-
Incorrect or Incomplete MSPQ? Either Way, It’s Lost Revenue
Incomplete or inaccurate completion of the Medicare Secondary Payer questionnaire causes significant problems for the revenue cycle.
-
Is Imaging Test Needed ‘Stat?’ Don’t Risk ‘No Auth’ Denial
Payers increasingly are denying claims for “stat” imaging because of no authorization. This article describes practices that can help avoid problems.
-
Cut A/R Days by 15% in 1 Year: Move Back-end Functions to Patient Access
By having patient access take on the back-end functions, claims can be processed more quickly, cutting accounts receivable days.
-
ASCs Craft Strategies to Help Patients Pay Out of Pocket for Surgeries
Two ASC administrators offer case studies in how to reduce bad debt in the era of high insurance deductibles and high patient self-pay.
-
Leaders: Telecommuting worries largely unfounded
Common concerns about telecommuting for patient access areas.
-
Access leaders: Telecommuters are more productive
Patient access managers might envision employees working from home getting very little done due to ringing doorbells, kids playing, or housework getting in the way of work.
-
This education is now ‘must-have’ for access reps
Six educational requirements used in revenue cycle areas at the Riverside Health System based in Newport News, VA.