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Written handouts work best when used as a supplement to reinforce personal instruction that is given verbally.
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Patient education managers should make outcomes measurement a high priority, says Barbara Moore, MPA, CPHQ, an instructor at the Amarillo (TX) Veterans Affairs Health Care System. These measurements are important when seeking funding for a new program or resources as well as renewed funding. Administrators want to know if the programs are worth funding, if they are effective, she explains.
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Although 20 million people are at risk for chronic kidney disease, most arent even aware of the potential health threat, according to the National Kidney Foundation based in New York City.
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Its not only important to create educational handouts that patients will read; it is equally vital that health care professionals use the materials.
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Great Plains Regional Medical Center in North Platte, NE, has a materials review process in place that ensures handouts are medically correct and professional. Yet the review process didnt include consumers until last year when the public relations committee decided their input was vital.
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One way to dispel myths consumers have about health care is to make sure that the staff who work with patients are educated on the topics that cause confusion, says Eileen Murray, RN, BSN, a neonatal educator at Childrens Healthcare of Atlanta, Egleston Campus.
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Making sure patients without an insurance plan for prescription drugs get the medications they need is an increasing challenge, case managers and discharge planners tell Discharge Planning Advisor.
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A couple of years ago, Lisa Zerull, RN, MS, the force behind the dramatically successful community nurse case management (CNCM) program at Valley Health System in Winchester, VA, faced a new challenge: She was informed by the Joint Commission on Accreditation of Healthcare Organizations (JCAHO) that it would begin surveying the program based on the agencys home care standards, in conjunction with the health systems home health program.
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Twenty million ambulatory care patient records will be connected as part of an early warning system for terrorism-related illness outbreaks.