Patient Satisfaction and Outcomes Management Archives – May 1, 1998
May 1, 1998
View Issues
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Stakes rise for HEDIS care with new plan accreditation rules
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Accreditation 99 At-A-Glance
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Do your satisfaction surveys tell you the truth?
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Patient Satisfaction Terms
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Getting it right: A guide to patient satisfaction
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More Resources for Patient Satisfaction
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Mystery patients uncover flaws surveys don't find
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Don't make a costly software mistake
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Want to track outcomes by phone? Press 1