Patient Satisfaction and Outcomes Management Archives
View Issues
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Physicians must act quickly to regain lost trust from patients
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Survey: Patients will leave if they’re unhappy
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Some people just hate to wait for docs at all
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Principles for Clinical Office Practices
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Medical groups strive to create the ‘ideal’ office
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VA may open surgical outcomes database
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QI target: Talk to patients about smoking
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Future visions: Outcomes in the millennium
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News Briefs
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Source Kit
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Calender