QI/TQM Archives – July 1, 1998
July 1, 1998
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Looking beyond accreditation for enterprisewide quality standards
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Will Baldrige or ISO 9000 ever replace JCAHO?
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Elements of 'Big 3' Quality Programs
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Local Baldrige networks offer more than awards
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How do your teams rate on Baldrige criteria?
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Hospital 'fires' JCAHO, stays in business
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3 little questions reduce pain, boost satisfaction
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Make 'blocking, tackling' an everyday habit
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UHC chooses 8 model QI department designs
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ADA program raises African American awareness
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Partnership promotes consumer, buyer savvy