QI/TQM Archives – April 1, 1997
April 1, 1997
View Issues
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Put your efforts where your customers are — the emergency department
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Measuring satisfaction? Use the right techniques
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Are patients’ lives better after your procedures?
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Visual functioning after cataract surgery
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Don’t let Kardex hold back pathway implementation
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Anticoagulation clinic cuts warfarin toxicity rate
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Mandates drive up cost of care, limit poor’s access
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Study found mistake rate of 50% in urban hospital
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Quality mental health care rights asserted
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Managed care is blamed for lowering quality
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New survey measures satisfaction, health status
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Obesity guidelines outline when to prescribe drugs