QI/TQM Archives – June 1, 2002
June 1, 2002
View Issues
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Healthcare Benchmarks and Quality Improvement
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Going beyond ‘apples to apples’: How to get the most from your facility’s benchmarking efforts
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Is your facility ready for benchmarking?
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Educational matrix may reduce surgical errors
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M+M e-mail responses
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Sample M+M Matrix
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Random surveys: Be as ready as you’ll ever be
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Sample readiness cycle outlines
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Minorities get poorer care, says IOM report
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Quality Talk: Part 2 of 2 - Health care is ready for the seven levels of change