Hospital Home Health Archives – April 1, 2006
April 1, 2006
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Shooting for the top 10%? Monitor results, implement best practices
While the parameters for pay for performance are not yet set, experts agree that monitoring and improving your performance in Home Health Compare will get you ready for the changes in the payment process. -
Customer service key to patient satisfaction
Anyone who works in retail knows that customer satisfaction is the key to repeat business, leading to a more successful financial future. -
Courtesy and smiles project good image
People who choose home health care as their profession are caring, people-oriented professionals, but home health managers should not assume that being caring and friendly always results in the best customer service... -
Partnerships help plan reach at-risk Medicaid members
By partnering with community-based providers throughout the state, Optima Health of Virginia Beach, VA, provides one-on-one intensive case management to high-risk members in its Medicaid disease management programs. -
End-of-life care using customized processes
Quality professionals and the organizations that evaluate them place a great emphasis today on standards - core measures, evidence-based practices, and consistent processes. -
LegalEase: Use of non-solicitation, non-compete agreements
Competition among providers for referrals can be fierce. Managers are increasingly concerned about employees and independent contractors who leave organizations and take patients with them. -
News Briefs
A new study by physicians at the University Hospital Zurich in Switzerland reports a 46% reduction in the risk of falls for women more than 65 years of age.