Hospital Peer Review – November 1, 2019
November 1, 2019
View Issues
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Hospital Responds to Poor Safety Grade by Revamping QI Department
A low patient safety score at an Atlanta hospital spurred Piedmont Healthcare to revamp infection control systemwide, leading to dramatic improvements that included reducing catheter-associated urinary tract infections by 65% over two years.
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Unusual Implementation Model Boosts QI Success
Prior to going live with the process change, a list of tasks must be completed, such as staff members finishing a training module. The system also schedules a go-live readiness call for leaders to go over everything related to the change.
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Piedmont Healthcare’s QI Changes Also Affected Peer Review Process
The health system standardized its peer review process so that it is handled the same way in every facility. Previously, the process varied considerably from one facility to the next.
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Agile Management Making Inroads in Healthcare Quality
Agile management is an approach that has become popular in many business circles, but it is only now gaining more attention in healthcare. Some Agile experts say quality leaders should consider this management method for the strengths it can offer in improving patient care and safety.
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Patient Experience Put Front and Center at Indiana University Health
The health system has invested heavily in patient experience initiatives, appointing an executive director of experience design and eight regional experience design leaders.