Hospital Peer Review – November 1, 2015
November 1, 2015
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Info Card for Surgery Waiting Room Improves Satisfaction
That's where family members becoming increasingly anxious every minute without information. There are solutions.
Transport team key to patient satisfaction
The patient transport team can be an overlooked link in the care process, but they can have a great influence on patient satisfaction. That is what Baylor Jack and Jane Hamilton Heart and Vascular Hospital in Dallas found out when it improved the patient experience with a Family Care Card.
Waiting room card reduces family anxiety
The Family Care Card provided to family members waiting during surgery at Baylor Jack and Jane Hamilton Heart and Vascular Hospital in Dallas has significantly improved patient satisfaction, according to a study the Baylor team published.Compliance with standing orders, protocol rule can be difficult
Standing orders and protocols are key to the operation of any healthcare facility, but abiding by CMS’ rules on these tools can be difficult, says Sue Dill Calloway, RN, AD, BA, BSN, MSN, JD, CPHRM, CCMSCP, president of Patient Safety and Healthcare Consulting and Education in Dublin, OH.
Diagnosis errors are a system problem, not just doctor’s fault
Diagnostic errors should be addressed as systemic problems and not human errors made by individuals, according to a recent report from the Institute of Medicine.
IOM says diagnosis errors underappreciated
This is an excerpt from the Institute of Medicine’s Report of the Committee on Diagnostic Error in Health Care.NLRB says nurses entitled to union representation at peer review
A recent decision by the National Labor Relations Board indicates that nurses must be allowed union representation during peer review.
Sentinel event report to The Joint Commission now privileged in Pennsylvania
Sentinel event reports to The Joint Commission are not privileged in Pennsylvania, according to a recent decision by the Lackawanna County Court of Common Pleas.
Hospital accused of firing employee questioning credentialing
A former employee of San Juan Regional Medical Center in New Mexico is suing the hospital, claiming she was fired for speaking out against the credentialing of unqualified radiologists.
Sentinel Event Alert focuses on patient falls
Preventing patient falls and fall-related injuries is the focus of the new Sentinel Event Alert: Issue 55 released recently by The Joint Commission. The new alert examines the contributing factors to patient falls and includes suggested solutions to be implemented by healthcare organizations to help reduce patient falls and falls with injury.