Hospital Case Management – May 1, 2018
May 1, 2018
View Issues
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Throw Away Paper Notes and Move Into World of Technology
The technology revolution can be a boon to case managers by saving time and making their jobs easier — but there are pitfalls to relying too much on electronic tools.
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Embrace Technology, But Use Caution
Today’s essential equipment, such as laptops or cellphones, can be a roadblock to building rapport with patients if they are not implemented correctly.
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Don’t Let Use of Technology Violate Patient Confidentiality
Every case management department should have a firm policy that prohibits staff from posting anything related to work, including photographs, on social media.
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Interactive Post-discharge Calls Improve Outcomes, Save Time for Case Managers
Readmissions have dropped and patient satisfaction has increased among patients at UAB Medicine who receive interactive post-discharge follow-up calls.
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Community Health Worker Program Cuts Costs, Admissions for Heart Failure Patients
After total healthcare costs decreased by 79% for at-risk heart failure patients who were followed after discharge by a team of RN continuum case managers and community health workers, Sentara RMH Medical Center expanded the program.
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Community Hospital Uses Mobile App to Improve Communications, Accelerate Throughput
For cases in which time-to-treatment is a critical factor, improved communication between prehospital providers and ED staff can enable clinicians in the ED to be better prepared to expedite needed treatment.