Hospital Case Management – July 1, 2016
July 1, 2016
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To Get it Right Up Front, You Have to Be Up Front
Emergency department case managers are essential to prevent payer denials by ensuring that patient status and level of care is correct, and prevent admissions and readmissions by linking patients to community services.
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ED Case Managers Help with Status, Level of Care, and More
With auditors from CMS and commercial payers scouring patient records for potential denials, it’s essential to have case managers in the emergency department to work with physicians.
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What Makes a Good ED Case Manager?
Successful emergency department case managers need to be highly skilled with a high level of clinical knowledge, the ability to work quickly, and good organizational skills.
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Look Through Patients’ Eyes to Improve the Delivery of Care
By developing and implementing a method for seeing the healthcare experience from the standpoint of patients and family members, the University of Pittsburgh Medical Center has improved care delivery, lowered costs, and improved patient satisfaction.
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Take These Six Steps to Improve the Patient Experience
The following are one hospital's six steps for improving the patient and family experience.
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Individual Malpractice Insurance Can Protect You in Case of Lawsuits
In today’s litigious society, case managers should have their own malpractice insurance to protect their assets, experts say.
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Fresh Policies and Procedures, Transparency Fuel ED Turnaround
Banner Health credits a flurry of improvements ranging from ED staffing changes, a push for transparency, and fresh policies and procedures that are motivating personnel to collectively push for a higher level of care and service.
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Re-Engineering Your Case Management Department: It’s Simple, It’s Just Not Easy, Part 1
This month, we'll begin discussion of the reasons why this is a very good time for hospitals to review and re-engineer their case management models and departments.