Hospital Case Management – August 1, 2008
August 1, 2008
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Show value of your case management department to justify adding staff
Most case management departments need more staff to adequately perform their duties but how do you justify it to a hospital administration that is pinching pennies just to stay afloat in today's tightening health care marketplace? -
Making your case
In addition to giving your administration a list of roles, provide specific and detailed definitions and outline the functions your department performs for those roles, says Toni Cesta, RN, PhD, FAAN, vice president, patient flow optimization for the North Shore-Long Island Jewish Health System and health care consultant and partner in Case Management Concepts LLC. -
Want more FTEs? How to state your case
At a time when case management departments all over the country are facing cuts in staff or just remaining stable, DCH Health System in Tuscaloosa, AL, recently added four 0.7 FTEs to the case management departments of its two largest hospitals. -
Critical Path Network: Observation unit moves patients quickly through continuum
A 16-bed observation unit has increased bed capacity and improved patient flow at Ingham Regional Medical Center in Lansing, MI. -
Critical Path Network: Projects improve patient flow, shorten LOS
Two Six Sigma projects at Wake Forest University Baptist Medical Center in Winston-Salem, NC, focusing on improving patient flow have streamlined the processes for transferring patients from the acute care unit to the inpatient rehabilitation unit and nursing homes. -
Resource center frees up CMs for clinical tasks
A resource center at Baptist Memorial Hospital-Memphis staffed by clerical assistants who handle routine faxing, copying, and telephone calls has helped free case managers to concentrate on the clinical aspects of their job. -
Access Management Quarterly: Business center to meld outpatient functions
Planning is under way for a new ambulatory business center that will consolidate a wide range of outpatient functions at the University of Arkansas for Medical Sciences (UAMS) in Little Rock. -
Access Management Quarterly: Initial claim accuracy crucial for SSA programs
That's certainly not new advice for patient access staff, but in this case it specifically refers to applications made for coverage of patients by the federal disability program. -
Access Management Quarterly: Which states get good grades for kids' health?
A report released by the Commonwealth Fund ranked hospitals in 50 U.S. states and Washington, DC, on the value of the health care they provided to children. Iowa and Vermont came in at the top; Oklahoma and Florida fared the worst. -
Access Management Quarterly: AHA honors four hospitals for volunteer programs
The American Hospital Association (AHA) honored four hospital volunteer programs with the Hospital Awards for Volunteer Excellence (HAVE).