Hospital Case Management – December 1, 2005
December 1, 2005
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Take an advocacy role in preventing medical errors in your hospital
As patient advocates, case managers can play an important role in preventing errors or addressing any event or delay in care that could result in serious complications for the patient, says Hussein Tahan, DNSc, RN, CNA, commissioner for the Commission on Case Manager Certification and immediate past chair for the Commission on Case Manager Certification. -
Take a role in preventing, reporting medical errors
As a case manager, you should be aware of your hospitals policies on safety and medical errors and, as an advocate for your patients, take a role in ensuring that their care is safe and that they are informed about any errors that occur, case management experts say. -
Community interventions aid self-care, prevention
A program designed to prevent emergency department (ED) visits and readmissions for chronically ill older adults sends nurse case managers from Valley Health in Winchester, VA, into Virginias northern Shenandoah Valley to assist clients with special health needs. -
Critical Path Network: Administrative support helps keep your LOS low
There are times when EDs can achieve dramatic improvements in average length of stay (ALOS) or reductions in their left without being seen (LWBS) percentages in a relatively short period of time by instituting significant new process improvements, such as bedside registration or new triage protocols. -
Critical Path Network: ICU patients at risk for preventable errors
Patients face a significant risk for preventable adverse events and serious medical errors in hospital critical care units, according to a study sponsored by the Agency for Healthcare Research and Quality (AHRQ). -
Critical Path Network: CPGs may not be best for older patients
Evidence-based medicine and clinical practice guidelines (CPGs) have become mantras of health care quality in the 21st century, but as a new study suggests, when it comes to older patients those guidelines should be used with extreme caution. -
Program helps immigrants navigate health system
In addition to providing interpreter services for its increasing immigrant population, staff from Harborview Medical Center in Seattle go into the community, helping eligible patients learn to navigate the health care system. -
Guest Column: Achieve case management service excellence
A Moment of Truth Analysis can help case managers better understand the level of service they provide to patients and families. A case management moment of truth is an occasion when the patient experiences some interaction with case managers and forms a judgment about the quality of the services.