Hospital Access Management – January 1, 2017
January 1, 2017
View Issues
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Report Finds Thousands of Patient ID Errors
Registration errors may have 'disastrous consequences' for patients.
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Watch for Signs Something Just Isn’t Right
To prevent identify theft, patient access leaders conduct Red Flags Rule training annually at Kern Medical Center in Bakersfield, CA.
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Turn Unhappy Patients Into Partners
Explain that identifiers are for their own safety.
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Standardize Processes for Patient Identification
Department maintains 98% accuracy rate.
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Conceal Identities of Patients Who Have Been Victims of Violence
Organization must institute different registration process.
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Overlaid Medical Records: More Dangerous Than Duplicates
Although duplicate medical record numbers (MRNs) certainly are problematic, registering a patient on another person’s MRN is dangerous.
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Biometrics Soon Will Be ‘Essential’ for Patient Access
Technology is no longer just ‘nice to have.’
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Charity Care Regs: ‘Significant Area of Risk for Patient Access’
Make financial assistance information clear and available to all.
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Problematic Practices with Charity Regs
Some practices that can put patient access out of compliance with 501(r) requirements.