Hospital Access Management – February 1, 1998

February 1, 1998

• Ready for year 2000 computer woes? Nonprofit has health care solutions

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• Take an Organized, Methodical Approach

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• UCLA takes hard look at admission consent form

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• Call your department to gauge service skills

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• Access gaining new respect, observers say

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• Customers as partners: When access goes home

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• Start preparing now for arrival of APGs

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