Hospital Access Management – August 1, 1999
August 1, 1999
View Issues
-
Have reservations when seeking perfect appointment reminder system
-
Measure first, then pilot automated reminders
-
Focus gives newfound respect to access role
-
‘Fact-based management’ trusts data, not anecdotes
-
HCFA regs require notice at admission
-
With hospital score card, there are ‘no rumor mills’
-
HHS training seniors to spot fraud, abuse
-
‘Smart card’ project said to be biggest ever