Hospital Access Management – June 1, 1998
June 1, 1998
View Issues
-
Here's your frontline report on the Joint Commission survey process
-
Call center pleases patients, referring docs
-
Pay attention to details in access center plans
-
ERISA plans behind slow reimbursement
-
Patients call to register for outpatient procedures
-
Automated payroll system saves time, reduces errors
-
Are you ready for ISO 9000?
-
On-line data delivered at point of scheduling
-
Customer/patient dilemma key to effective training