Hospital Access Management – September 1, 2004
September 1, 2004
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Successful pre-services result of innovation and technology
Carolinas HealthCare System in Charlotte, NC, regularly preregisters between 96% and 98% of its scheduled patients while reducing denials and accounts receivable days thanks to an innovative and ambitious pre-services department that serves four acute-care facilities. -
Admitting area redesigned for hospital’s QI project
When it came time to reinvent the admissions process at St. Helena Hospital in Deer Park, CA, admitting director Peggy ONeill faced tasks ranging from a complete overhaul of the staffing structure to a redesign of the departments physical space. -
Frontline people are at top of the career ladder
The most interesting thing about the leadership ladder for access employees at Childrens Healthcare of Atlanta is that the frontline employee position is located at the top. -
Career Paths: Proactive approach leads to revenue job
Throughout a couple of different access careers interrupted by a brief stint as an elementary school guidance counselor the thing that stood out for Millie Brown was how much more impact she could have on the front end of the health care financial process than on the back end. -
News Briefs
Nonprofit hospital settles suit for $150 million; CMS: Reimbursement for immigrant care proposed; AHRQ outlines alternate health care sites -
Help protect hospital’s tax-exempt status
Thomson American Health Consultants is offering an audio conference to help you learn where your hospital may be exposed, what policies and procedures you need to reform to preserve your tax-exempt status, and how to continue to provide necessary care for the uninsured.