Hospital Access Management – June 1, 2007
June 1, 2007
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Compliance efforts expanded to address identity theft concerns
At Gwinnett Hospital System in Lawrenceville, GA, the HIPAA compliance program has been broadened to include "any and all sensitive information." -
'Survivor' program evolves, inspires broader audience
A "Survivor" leadership and team-building program developed at Mt. Graham Regional Medical Center is prompting "aha moments" among an increasing circle of access audiences. -
Majority at Level 2 on access career ladder
A three-rung access career ladder in place since 2004 at St. Joseph's Hospital Health Center in Syracuse, NY, has drawn a positive response from staff. -
Education became passion for access professional
When Elizabeth Reason, MBA, CHAM, agreed a couple of years ago to fill a vacancy on the board of the Michigan Alliance of Healthcare Access Professionals (MAHAP), it was the beginning of a personal crusade for better education and credentialing of access professionals. -
Focus on certification helps staff morale, retention
Looking for a way to retain staff and enhance training, the patient access leadership at Delnor Community Hospital in Geneva, IL, turned their focus to the professional certifications offered by the Washington, DC-based National Association of Healthcare Management (NAHAM). -
Professionally attired staff linked to collections boost
New, professional-style uniforms for access staff at Florida Hospital Zephyrhills have apparently had a dramatic -- and very positive -- effect on the facility's upfront collections, says patient access supervisor Mike Vanderbilt, CHAM. -
NPI contingency plan announced by CMS
Health care providers and other covered entities that acted in "good faith" to become compliant with the requirement for a National Provider Identifier can continue to accept legacy numbers through May 23, 2008, one year after the NPI rule takes effect. -
News Briefs
The Hospital Conditions of Participation (COP) require nearly all hospitals, including limited-service providers and others without emergency departments, to provide emergency services, according to guidance recently released by the Centers for Medicare & Medicaid Services (CMS).