Hospital Access Management – June 1, 2009
June 1, 2009
View Issues
-
Do you want A/R rates to plummet? Identify uncollectible accounts earlier
Is a patient's account uncollectible? Is your self-pay patient eligible for financial assistance? Both of these scenarios are becoming more common due to the recession and if the answer to either of these questions is "yes," you should know sooner rather than later. -
Improve your collection rates, reduce A/R
In order to improve collection rates, thereby reducing A/R days, several revenue cycle initiatives are utilized at University of California, Los Angeles Hospital System. -
Can you justify automating quality assurance?
Some patient access departments are finding they need to put technology investments on hold due to budget cuts, but automating quality assurance (QA) just might be an exception. -
ID costly accuracy problems sooner rather than later
A seemingly minor problem with registration accuracy can cost a hospital tens of thousands of dollars if it's not fixed quickly. Staff may make the same error over and over, resulting in a multitude of claims denials. That is why you'll need strategies to identify errors as soon as they happen, so staff can be re-trained and the errors stopped. -
Try these motivators to increase cash collections
Every patient access department would love to increase its upfront collections, but opinions vary as to the best ways to accomplish this, ranging from cash to pizza parties to simple thank-yous. -
Department demonstrates big financial impactDepartment demonstrates big financial impact
Does your hospital include specific questions related to patient access when measuring patient satisfaction?