Hospital Access Management – November 1, 2001
November 1, 2001
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Humor, rewards, and straight talk motivate upfront collections effort
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It doesn’t cost a lot to reward staff effort
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Access commitment fosters retention and good morale
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Admitters get grant to enhance wait time
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Learn to make your case, rural access managers told
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CRM called ‘ultimate’ in call center progression
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2001 Salary Survey Results: Access managers stay the course and thrive