Can you imagine the advantage of having a full-time systems analyst in the patient access department, working with access staff on a daily basis to solve information systems problems days, maybe weeks before a service request would have been answered by your organizations IS department? That is reality at the University of Pennsylvania Medical Center - Presbyterian.
South Shore Hospital in Weymouth, MA, is collecting thousands of dollars more each month, thanks to a new initiative aimed at making sure patients are aware in advance of their copays.
A relationship of cooperation and mutual respect between access and the billing department is at the heart of a successful quality initiative at Childrens Health Care of Atlanta.
The dialogue among Hospital Access Management readers continues as access managers work to fine-tune processes and enhance cash collection in the emergency department.
As hospitals put procedures in place for the possible reemergence of severe acute respiratory syndrome during the approaching respiratory disease season, the Atlanta-based Centers for Disease Control and Prevention has issued a draft report designed to assist in those efforts.
Insured patient visits behind ED increase; AHA form available to report problems; Part A deductible rise set for 2004, HHS says; pay raise predicted for new registrars
