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Health care organizations are discovering, as many industries have already learned, that thriving even surviving in a competitive marketplace means concentrating their talent and experience on what they do best, and offloading noncore services and administrative functions to vendors who can do them better, faster, and cheaper.
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Aligning with the health care customer service model of the Studer Group whose Road Map to Excellence is guided by five pillars: service, quality, people, finance, and growth was a natural fit for Providence Health System, says Patricia Weygandt, manager of access services at Providence Milwaukie (OR), one of three system hospitals in the Portland area.
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Several key innovations contributed to the success of the Wipe Out Waiting (WOW) initiative in the emergency department (ED) of Paradise Valley Hospital in National City, CA, part of the Adventist Health System.
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AUSTIN, TXA popular government program has shed nearly 100,000 low-income children since Texas lawmakers approved budget cuts in May, and its rolls are shrinking faster than some had expected.
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An evaluation of Arkansas Medicaid Cash & Counsel-ing program, in which enrollees direct their own personal care services, indicates that individuals are much more likely to receive such services than are those who were eligible for services but had to get them in the usual way.
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HIV researchers and experts agree that the biggest challenge facing HIV clinicians in coming years will be juggling HIV treatment with treatment for comorbidities related to long-term HIV infection and aging.
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Its likely that in another decade or two, there will be many HIV patients who have health histories similar to that of 53-year-old Michael Shernoff, MSW. But for now, he is fairly unique. Ive been completely asymptomatic other than blood work, he says. I started on AZT when doses were lower, after viral loads were over 1 million, and Ive been on combination therapies since 1996.
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Older people with HIV often lack or fail to take advantage of psychosocial networks, including support groups, housing assistance, and treatment for mental health problems, according to recent research.
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It was only logical for clinicians to assume that once highly active antiretroviral treatment (HAART) became widely available, then HIV-positive men and women would improve mentally and emotionally as well as physically.
