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By its very nature and location, the emergency department (ED) inextricably is bound to the rest of the hospital; what occurs there has profound repercussions throughout the facility.
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The performance improvement team at the M.D. Anderson Cancer Center in Houston has used an employee opinion survey as a guidepost to opportunities for improvement.
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A multifaceted system of electronic record keeping has enabled the quality staff at Evanston (IL) Northwestern Healthcare (ENH)
to quickly identify and respond to improvement opportunities while also reducing the chances of medication errors.
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Even though the flu vaccine shortage has yet to have an impact in terms of an anticipated surge of patients, quality managers and other hospital professionals already are feeling its effects. Tough decisions are being made every day, and they're not always restricted to patient and staff safety issues.
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With the unprecedented shortage of influenza vaccine this flu season, hospitals are scrambling to prepare for what may be a record number of flu patients presenting to their already overcrowded emergency departments and for staff shortages due to record absenteeism.
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For as long as humans have been taking care of other humans who are sick or hurt, the rendering of solace and physical comfort has been the core from which all other types of aid have grown. But a nurse and ethicist in California says that ignoring the value of giving of solace and comfort amounts to turning away from the prime reason for the practice of medicine.
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There are five steps managers can take to make sure they are demonstrating caring behavior toward employees.
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This is the second of a two-part series that addresses strategies of home health agencies, which can be used to successfully recruit and retain qualified employees. This month, we provide tips for successful retention of employees by making sure you hire the right supervisor or manager.
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A new proposal for its quality improvement organizations has been unveiled by the Centers for Medicare & Medicaid Services.