Articles Tagged With: event
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Engage Staff When Training or Implementing New Programs
Quality improvement professionals often must train staff in new processes or initiatives, but the effectiveness of those sessions can depend on the approach. A simple meeting with a PowerPoint presentation may not be the best way to get good results. The best results will come when the participants feel involved with the effort and want to help reach the desired goal.
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CANDOR Toolkit Helps After Adverse Events
Prompt and honest communication with the patient and family members after an adverse event has become the best practice in healthcare over the past decade, and the federal government is supporting that effort with a new toolkit from the Agency for Healthcare Research and Quality.