Articles Tagged With: communication
-
Say What You Mean: Imprecise Language Can Lead to Medical Errors
Imprecise language during surgery can threaten patient safety. Research indicates comments and instructions during surgery often are subject to misunderstanding.
-
CDC to Translate Data into ‘Easy-to-Understand’ New Policy
The CDC has begun an ambitious revamping after admitting it was not ready for the plethora of issues raised by the COVID-19 pandemic. The agency is pursuing a culture change to break down silos and communicate better in house and to the public.
-
IRBs Must Review Study Protocols Rapidly and Ethically During Public Health Emergency
Conducting clinical research during an infectious disease outbreak takes careful planning and coordination. The entire process hinges on excellent communication among everyone involved.
-
Leapfrog Data Show Safety Declines in Pandemic Era
Recent patient experience data suggest the pandemic caused declines in some patient safety-related measures. Poor communication is a common theme. -
Many ED Malpractice Claims Are Rooted in Poor Communication
Most ED patients are, at some point, handed off to other providers — admitting physicians, the ICU team, on-call consultants, or primary care physicians. Good communication is crucial in the ED. -
When ED Providers Overlook Information Conveyed by EMS
The emergency physician and ED nurse should take the report together when EMS arrives. Listen to what EMS found at the scene, what they did in terms of treatment, and what the response to that treatment was. Together, decide on the next steps.
-
Detailed Charting on Handoffs Stops Legal Finger-Pointing
The ED chart should include a concise summary of the clinical information that was conveyed, a plan for disposition and next steps in care, and a clear transition of care.
-
Many ED Malpractice Claims Are Rooted in Poor Communication
Securing buy-in from hospital administrators to make investments to improve patient safety, including handoff communication in the ED, can be challenging. Compelling anecdotes about cases when things went terribly wrong can grab leaders’ attention. Showing hard numbers demonstrates the financial burden of medical malpractice.
-
Neurologists Add Nuance to Palliative Care Definition
Position paper authors underscore the importance of care goals discussions with patients and families throughout the disease course, not just at end of life.
-
ED Patient Feedback Can Reveal Patient Safety Risks
Valuable patient feedback often is ignored or disregarded in hectic EDs to the detriment of safety.