Articles Tagged With: communication
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Provider Training May Boost Rates of HPV Vaccination
Results of a recent study indicate a training intervention to aid provider communication about HPV vaccines with teen patients and their parents increased initiation and completion of the vaccine series.
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Staff Members Asked For, and Received, More ‘Face Time’ With Managers
The most recent employee satisfaction survey at Hennepin County Medical Center in Minneapolis, MN, revealed that patient access staff wanted more communication from management.
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You can improve communication with your surgery staff — Here’s how
“The following sentence is true. The previous sentence is false.” Did you figure it out? Can you? These statements have driven compulsive individuals crazy over the years. It is the “liar’s paradox,” or pseudómenos lógos.
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Communication failure cited in 30% of med mal
Thirty percent of all medical malpractice claims involve a communication failure, according to a new report. These claims involve communication breakdowns in which acts, figures, or findings got lost between the individuals who had that information and those who needed it, across the spectrum of healthcare services and settings.
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New problems mean new solutions for retained surgical items
The OR staff at one California hospital didn’t even realize that a blue towel had gone into the patient during his abdominal surgery. But there it was, three months later.
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Defuse hostile nursing work culture by speaking up immediately, directly
Listening to human resources expert Laura MacLeod, LMSW, describe the dysfunctional work cultures she has observed in healthcare and other industries, one is immediately reminded of the truism: “Every system is perfectly designed to get the results it gets.”