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In a campaign that earned it the prestigious Ernest Amory Codman Award from The Joint Commission, Christiana Care Health Services of Wilmington, DE, reduced the mortality rate for patients with severe sepsis from 61.7% to 30.2% by addressing three major areas of sepsis care: identification of patients with sepsis, resuscitation strategies, and ICU management.
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Two-thirds of physicians say they are willing to report errors, but most don't actually do it, according to a new study.
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Patients at the Medical Center of Central Georgia (MCCG) in Macon "are responding very well" to the use of check-in kiosks, which have led to dramatic reductions in the amount of time they spend being registered and waiting for service, says Jane Gray, CPA, FACHE, FABC, assistant vice president for patient business services.
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Have you ever presented physicians with carefully analyzed data to demonstrate areas in need of improvement and then discover that your findings are disputed?
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Finding someone usually a nurse to blame without looking at the underlying reasons an error was made. Failing to involve hospital leaders in fixing serious systemic problems. Changing a policy or educating staff without addressing necessary process changes.
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During an October 2003 survey conducted at Fort Lauderdale, FL-based Broward General Medical Center by The Joint Commission, surveyors recommended improvements with the organization's pediatric sedation process.
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The radiology lab at Newton-Wellesley Hospital in the Boston area has nearly cut the wait time for patients in half through the implementation of a Six Sigma process improvement initiative. What's more, the program has also saved the department more than $700,000 with increased efficiency.
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ThedaCare's Appleton (WI) Medical Center has cut its average length of stay by 20% and improved quality, safety, and patient satisfaction by transforming the way it provides care.
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Here are common mistakes made by organizations performing root cause analyses (RCA), with solutions offered by Claire Davis, vice president of quality at Norwalk (CT) Hospital:
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OR nurses want to clear the air in the operating room. The Association of periOperative Registered Nurses (AORN) in Denver issued a position statement in April urging hospitals and other health care providers to reduce exposure to surgical smoke and bio-aerosols released in laser and electrosurgical procedures.