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If an obviously upset patient told a nurse that
he thought he remembered his surgery taking place, would appropriate steps be taken, or would the patients complaint be dismissed or ignored?
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If a devastating medical error occurred at your organization, would all the involved parties feel free to discuss the circumstances candidly and openly? Too often, the answer is no, and with good reason, says Jeffrey Driver, chief risk officer and director of the risk management department at Stanford (CA) Hospital & Clinics and presi-dent of the American Society for Healthcare Risk Management.
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A 54-year-old man presented to the emergency department (ED) with chest pain, and the emergency physician performed an initial evaluation, including an electrocardiogram and cardiac markers, but they didnt reveal a diagnosis.
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A number of hospitals across the country have found they can drastically reduce the cost of staff salaries, while at the same time ensuring full nursing shifts, through shift bidding. This on-line vehicle also has been shown to boost staff morale while improving patient care and satisfaction.
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In a randomized, clinical trial, patients with primary or recurrent basal-cell carcinoma were treated either by traditional surgical excision or Mohs micrographic surgery. At 30 months of follow-up, recurrence rates were low in both groups. For those with recurrent disease, there was a suggestion that the Mohs technique might be superior with regard to later recurrence.
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The Infection Risk of Acid-Suppressing Drugs; Is Rosuvastatin As Safe As Other Statins?; Which Estrogen Preparation is the Safest?; FDA Actions.
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A patient is about to be admitted to your hospital but first goes
on-line to the Joint Commission on Accreditation of Healthcare Organizations new Quality Check web site.
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If your organization is ranked as having lower mortality rates for heart attack patients than any other hospital in your community, your public relations staff probably would want to jump all over this for their next promotional campaign.
